Working with Amy on buying our first home was such a pleasure. As first-time homebuyers, we had no idea what to expect and we were anxious just based on stories from friends and family that the home buying (and searching) process can be very stressful. We also wanted to buy into a more competitive neighborhood so knowing we would have to move fast was another consideration on our minds. However, Amy’s support and guidance at every step made this actually enjoyable and easy – and now we have a wonderful home to call ours!
Before we even started looking at any houses, Amy walked us through the entire process and what to expect (what happens during escrow, contingency periods, timelines, etc.). After a few weekends of showings and seeing what was on the market, we realized the original idea of what we wanted had evolved into something different and Amy was right there with us. She is patient, supportive and trustworthy. She even talked us OUT of buying a home that we were on the fence about, which ended up being the best decision because we absolutely love the home we ended up with.
We had a million questions throughout and whether it was over the weekend or after-hours, she answered every single one promptly and thoroughly. She is so easy to work and communicate with – not once did we feel like an afterthought or “just another client”. Her extensive experience and expertise were helpful on multiple occasions – whether it was looking at craftsmanship on a home, putting in a competitive offer, navigating counter-offers, renovation ideas, you name it – she helped us through it all. When we put our offer down on our dream home, she wasted no time in contacting the seller’s agent and helped us successfully beat out multiple offers on the house! In a few short days, our offer was accepted, and we were in escrow. After that, she helped us organize everything we needed to do and moved things along smoothly and without any hiccups.
She is professional and treats everyone she meets with respect and care. And on top of everything else, she is VERY organized and not once was she late to an appointment or call. Truly a professional and pleasure to work with. We looked forward to every meeting with her because she made the process fun and easy. I would highly recommend her to anyone looking for white-glove service. We were so lucky to have worked with her and are so happy with our new home!